Shipment processing time All orders are processed within 2-3 business days after designing the products. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping charges for your order will be calculated and displayed at checkout. Shipping costs are based on area of shipment. Overnight delivery is only available for orders with delivery addresses within the continental United States. Delivery delays can occasionally occur.

We cannot ship to P.O. boxes or APO/FPO addresses www.chyatee.com 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Customs, Duties and Taxes www.chyatee.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.

CHYATEE is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. 

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.